These Terms of Use ("Terms") apply to your use of the website at RUENGINE.co (the "Site") and explain the basis on which RUENGINE provides information about its services. Please read them carefully. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
The Site is operated by [PLACEHOLDER: company name, e.g. RUENGINE Inc.] ("RUENGINE", "we", "us" or "our"), a corporation incorporated under the laws of the Province of Ontario, Canada (corporation number [PLACEHOLDER: Ontario corporation number]). Our mailing address is [PLACEHOLDER: mailing address]. You can reach us at Contact the team.
RUENGINE designs and builds custom business systems for organizations. A system can include a CRM, team and HR tools, a business email suite, a website and our AI voice assistant, Rue AI. Each system is built for one client and runs as that client's own instance.
Content on the Site, including descriptions, package names, examples, the calculator and any savings or payback estimates, is general information. It is not an offer, a quote or a guarantee of results. Calculator figures are estimates based on the inputs you enter and typical assumptions; your actual costs and savings will depend on your organization.
Any build, hosting, maintenance or support work is governed by a separate written agreement between RUENGINE and the client (a "Client Agreement"). If anything in these Terms conflicts with a Client Agreement, the Client Agreement governs.
RUENGINE builds each system for a one-time build fee. Once the build fee is paid in full, the client owns its system as described in its Client Agreement, and there are no per-seat licence fees for that system. The Client Agreement sets out exactly what is transferred, including any pre-existing tools, libraries or components that RUENGINE uses across projects and licenses to the client rather than transfers. [PLACEHOLDER: confirm ownership/IP transfer wording with counsel and match Client Agreement]
RUENGINE hosts, maintains and supports each client instance on Amazon Web Services (AWS), with files stored in Amazon S3. Hosting, maintenance and support are quoted separately from the build at a fixed monthly rate set out in the Client Agreement.
Rue AI is available as an optional add-on. Pricing and usage terms are confirmed in the Client Agreement. Rue AI uses artificial intelligence to answer questions and help with tasks. AI-generated responses can be incomplete or incorrect. You are responsible for reviewing Rue AI's output before relying on it, especially for medical, financial or other important decisions.
When using the Site, you agree not to:
The Site and its content, including text, design and graphics, belong to RUENGINE or its licensors and are protected by intellectual property laws. You may view and print pages for your own reference. Any other use requires our written permission. Other names and logos shown on the Site belong to their respective owners.
The Site may link to websites we do not control. We are not responsible for their content or practices, and a link is not an endorsement.
To the fullest extent permitted by law, the Site is provided "as is" and "as available". We do not promise that the Site will be uninterrupted, without errors, or always up to date. Nothing in these Terms limits any rights you have under applicable consumer protection law that cannot be limited.
To the fullest extent permitted by law, RUENGINE will not be liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue or data, arising from your use of the Site. Liability for services is governed by the Client Agreement.
Our Privacy Policy explains how we handle personal information and cookies.
We may update these Terms from time to time. Continuing to use the Site after a change means you accept the updated Terms.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute about these Terms or the Site will be resolved in the Province of Ontario. [PLACEHOLDER: confirm dispute resolution / venue wording with counsel]
Questions about these Terms can be sent to Contact the team or by mail to [PLACEHOLDER: company name, e.g. RUENGINE Inc.], [PLACEHOLDER: mailing address].